User manual and frequently asked questions Beertender black
Works exclusively with the innovative Heineken
Indicator lights up when beer has reached the ideal serving temperature
Ready indicator light ensures ideal drinking temperature
Lighted on/off button
Detachable tap handle
Detachable pouring spout for easy cleaning
Cooling off the beer to a temperature of 2 °C inside your appliance takes around 10 hours if the keg and the appliance are at room temperature (22 °C). This time may be reduced by several hours if the keg has been pre-chilled in the refrigerator. We recommend that you pre-chill your keg for at least 6 hours in the fridge before installing it in your machine.
Unplug your product before cleaning and dry both the exterior and interior with a soft cloth or sponge. Clean the recovery tank after every use with hot, soapy water. Do not immerse the product in water. The use of harsh detergents can damage your system.
It is normal to hear a noise after closing the door or when pulling a drink. This noise corresponds to the activation of a pump for pressurising the keg. The pump turns on upon insertion of a keg, each time it is used and once every half hour to maintain the pressurised beer.
It could be due to several causes: • It is the first glass tapped: the tube that transport the beer to the spout is filled with gas and not yet with beer. • The keg is not at the right temperature. • The server doesn't draw the beer correctly: The tap handle should be opened quickly and completely when drawing beer. Hold the glass under the spout, at 45 degrees. Rinse the glass with water before drawing a beer.
If you have used all 10 tubes that were provided with your machine, you may order new tubes from the website www.beerwulf.com. Remember to keep extra tubes on hand so you may continue using your machine between the moment your order is received and the moment your new tubes are delivered.
You may store a “Compatible BeerTender” keg (not tapped) at room temperature until the end of the month indicated in the expiration date on the side of the keg. Once tapped, the keg may be stored for 30 days at a temperature between 5 and 8 degrees.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
There are two ways: • In the beer dispenser (if the keg and dispenser are at room temperature of 20 °C, it will take approximately 15 hours to chill a keg of 4 or 5 litres to 4 °C, and around 10 hours to chill a keg of 2 litres to 2°C) • or in the refrigerator (between 8 and 12 hours, depending on the cooling capacity of the refrigerator and keg size).