User manual and frequently asked questions Balanced Living Wok WO400852

User manual and frequently asked questions Balanced Living Wok

12-Inch nonstick die cast aluminum bowl

Balanced Living Wok has a 12-inch nonstick die cast aluminum bowl which allows you to stir fry, brown, or saute. This wok also gives you the ability to steam as it has a large 5-quart stackable stainless steel steamer. The temperature dial is adjustable to between 374-392 degrees which is also removable. It has large handles for easy handling and has 1650 watts of power. The glass lid is tempered.

Reference : WO400852

Instructions & manual

Frequently asked questions

How to better use my product

How to avoid scratches?

Don't cut any of the food whilst it is on the appliance. Only use wooden, plastic or non-stick utensils. Never use metal utensils as they can damage the non-stick coating of your appliance.

Pre-heating advice

Don't leave the appliance heating without meals on it, it could damage it.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the warranty conditions of my appliance?

Find more detailed information in the Warranty section of the website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

How to better use my productHow to avoid scratches?Don't cut any of the food whilst it is on the appliance. Only use wooden, plastic or non-stick utensils. Never use metal utensils as they can damage the non-stick coating of your appliance.Pre-heating adviceDon't leave the appliance heating without meals on it, it could damage it.Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the warranty conditions of my appliance?Find more detailed information in the Warranty section of the website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Accessories

Handle cover TS-01039260

Raising the lid releases pleasant smells

$7.50

In stock
Glass lid TS-01039250

Monitor cooking without opening the lid

$17.10

In stock
Steel steamer TS-01039240

Item no longer available to order

$29.60

In stock
Handle black TS-01039180

For a good grip

$7.70

In stock

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